Refund Policy
Clear refund terms for soft-launch subscriptions and professional services.
Free Trial plans are complimentary for 14 days and do not require payment. If you upgrade to a paid soft-launch subscription (Starter or Professional), you may request a refund within 7 days of the first charge when platform access has not been used for production workloads.
Enterprise agreements and implementation retainers follow the statement of work. Milestone payments already accepted for completed discovery or delivery work are non-refundable. Unused prepaid managed-support months may be credited toward future service by written agreement.
To request a refund, email support@arjunautomations.com with your organization name, invoice ID, and reason. We respond within 3 business days.
See also our Terms of Service and Privacy Policy.
Questions about billing?
Our soft-launch support team can clarify refund eligibility before you upgrade.